Protecting your privacy on the pbc138 platform is our top priority. In this Privacy Policy, we explain in detail what types of information we collect, why we collect it, and how we keep it secure. Your trust is our most valued asset.
A quick overview of the six key steps we take to protect your privacy.
Every transaction and piece of personal information is protected with 256-bit SSL/TLS encryption. No third party can access or read your data.
Pbc138 only collects information that is strictly necessary to provide its services. We never gather excessive or irrelevant data.
Your personal information is never sold to any third party. Transferring your data without your consent is strictly prohibited.
All financial transactions are secured in accordance with the international PCI DSS standard. Your Mobile Banking, Nagad, or Rocket account details are fully protected.
You can view, correct, or request deletion of your personal data at any time. You can also opt out of marketing communications whenever you choose.
Our security team monitors the platform around the clock. Any suspicious activity is detected and blocked immediately.
Pbc138 is an international-standard online gaming platform built with Bangladeshi players in mind. Our Privacy Policy ("Policy") applies to the pbc138 website, mobile application, and all related services. This Policy explains what information we collect, how we use it, and how we keep it secure.
By using the pbc138 platform, you consent to this Privacy Policy. We take your privacy extremely seriously and comply with international data protection laws. This Policy was last updated in January 2026.
This Privacy Policy applies to: all pages and sections of the pbc138 website, the mobile application (Android and iOS), live chat and customer support communications, email and SMS communications, and our payment gateway services.
This Privacy Policy is provided in Bengali for the convenience of Bangladeshi users. In the event of any linguistic ambiguity, the original English version shall prevail.
Pbc138 collects certain information in order to provide its services. We only collect what is strictly necessary to operate our platform properly. A detailed breakdown of the information we collect is provided below:
| Type of Data | Example | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | Yes |
| Contact Information | Email, phone number, address | Yes |
| ID Document | NID, passport, driving license | Verification Timeline |
| Financial information | Payment methods, transaction history | Yes |
| Gaming information | Betting history, preferred games | Automatic |
| Device Information | IP address, browser, operating system | Automatic |
In addition to the information above, records of your conversations with our customer support team may also be retained. This is primarily used for service quality improvement and training purposes.
Pbc138 collects your information through several methods. Each method is transparent and based on your consent.
We never collect sensitive personal information without your knowledge or consent. The purpose of every data collection is clearly communicated to you.
Pbc138 uses your information only for specific, legitimate purposes. The primary purposes for which we use your data are:
We analyze your gaming behavior and preferences to deliver a personalized experience. This analysis is fully automated and free from any human bias. You can opt out of personalization at any time.
Your data is never sold to advertisers. Information is only used for pbc138's own marketing communications with your explicit consent.
Pbc138 has implemented several technical and organizational measures to keep your data secure. Our servers are hosted in international-standard data centers with both physical and digital security in place.
Your information is retained for as long as your account is active and may be kept for a specified period after account closure due to legal obligations. Typically, data is retained for up to 5 years after account closure, after which it is securely deleted.
Pbc138 never sells your personal information. However, in certain situations where it is necessary to deliver our services, we may share data with trusted partners:
In each of the above cases, we ensure that partners comply with our privacy standards. We have written agreements in place with them that guarantee the protection of your information.
All of our third-party partners are bound by strict data security agreements. They may only use data for specified purposes and are held accountable for any misuse.
Pbc138's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your experience.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain platform features to stop working correctly. You can also easily manage cookie permissions through our cookie settings panel.
As a pbc138 customer, you have several important rights over your personal information. We fully respect these rights and make them easy to exercise.
To exercise any of these rights, please contact our customer support team. We will verify your request and respond within 30 business days. Some information may be requested to verify your identity.
Pbc138 is a strictly adults-only platform. Registration or gaming on pbc138 by anyone under 18 is strictly prohibited. We take the following steps to protect minors:
If you suspect a minor is using our platform, please notify our support team immediately. We will act promptly and delete any associated data.
Responsible Gaming is a core principle at pbc138. We want every player to enjoy gaming safely and with full awareness.
Pbc138 reserves the right to update this Privacy Policy as needed. For any significant changes, notice will be provided via your registered email or through a platform notification at least 7 days before the changes take effect. The latest version of the Policy will always be available on this page.
If you have any questions or concerns about this Privacy Policy, please contact our data protection team. Our support team is available 24/7, seven days a week.
We take every privacy-related complaint seriously. We aim to provide an initial response within 72 hours of receiving a complaint and a final resolution within 30 business days.
For privacy-related inquiries: [email protected] — our data protection team is always ready to answer your questions.